*If your order contains a preorder item, we will ship your entire order when the preorder item is available. Please place separate orders accordingly based on your shipping needs.*
Items will ship within 1-4 days of your order being placed. Deliveries should arrive within about one week unless specified as a preorder. Preorders delivery approximately 6 weeks after order.
Reminder: We are real humans, not robots (or Amazon), kindness is always appreciated.
If you have not received your order please reach out to customerservice@thecrystalboutique.com.
USA Shipping:
Free Shipping on all orders over $100 in the USA. All returns have a $5 fee unless item arrives damaged. If so, we got you.
Items typically take between 2-7 days to arrive pending on your location. Due to COVID-19 we occasionally experience irregular delays that we cannot control.
Returns will be accepted within 7 days of receipt on unworn and unused inventory. We will refund you to your original source of payment. Please reach out to customerservice@thecrystalboutique.com within 7 days of purchase for a return label.
International Shipping Outside of USA:
Returns outside of the US must be shipped by the customer at customers expense. Please ship to 100 Village Street, North Haven, CT 06473. Please email customerservice@thecrystalboutique.com with a tracking number.
Items typically take between 5-14 days to arrive pending on your location. Due to COVID-19 we occasionally experience irregular delays that we cannot control.
Returns will be accepted within 7 days of receipt on unworn and unused inventory. We will refund you to your original source of payment.