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FREE SHIPPING IN USA ORDERS OVER $100. FREE SHIPPING IN USA ORDERS OVER $100.

Shipping and Returns

*If your order contains a preorder item, we will ship your entire order when the preorder item is available.  Please place separate orders accordingly based on your shipping needs.* 

Items will ship within 1-4 days of your order being placed.  Deliveries should arrive within about one week unless specified as a preorder.  Preorders delivery approximately 6 weeks after order. 

Reminder:  We are real humans, not robots (or Amazon), kindness is always appreciated.  

If you have not received your order please reach out to customerservice@thecrystalboutique.com.

USA Shipping:

Free Shipping on all orders over $100 in the USA.  All returns have a $5 fee unless item arrives damaged.  If so, we got you.  

Items typically take between 2-7 days to arrive pending on your location.  Due to COVID-19 we occasionally experience irregular delays that we cannot control.  

Returns will be accepted within 7 days of receipt on unworn and unused inventory.  We will refund you to your original source of payment.  Please reach out to customerservice@thecrystalboutique.com within 7 days of purchase for a return label.    

International Shipping Outside of USA:

Returns outside of the US must be shipped by the customer at customers expense.  Please ship to 100 Village Street, North Haven, CT 06473.  Please email customerservice@thecrystalboutique.com with a tracking number. 

Items typically take between 5-14 days to arrive pending on your location.  Due to COVID-19 we occasionally experience irregular delays that we cannot control.

Returns will be accepted within 7 days of receipt on unworn and unused inventory.  We will refund you to your original source of payment.